Support, Servicing & Training

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Ongoing Support

At One Planet Aesthetics, we recognize the transformative power of outstanding customer service, and we take pride in being a steadfast support for our clients.

Our dedicated team is here to accompany you through every stage of your journey, starting from selecting the ideal laser for your clinic to providing strategic advice on expanding your services when needed.

For any specific queries or to seek additional information, please do not hesitate to get in touch with us.

 

Laser System Maintenance

One Planet Aesthetics goes beyond just providing cutting-edge laser technology; we ensure that your investment is well-maintained and optimized for longevity.

Certified Service Engineers: Should you require parts, spares, or service, our certified service engineers are ready to assist.

Tailored Service Contracts: We understand that each clinic has unique needs. That’s why we offer a variety of service contracts designed to suit your individual requirements.

 

Training

Our comprehensive training programs are designed to empower you and your team with the skills and knowledge necessary to optimize your use of cutting-edge device technology. Unlock the full potential of your investment with our customized training support tailored for both current and prospective partners.


Choose from a diverse range of training options, each meticulously crafted to meet the unique requirements of your clinic. We understand that one size does not fit all, and our commitment is to deliver personalized training experiences that align with the specific treatments and techniques relevant to your practice.



Whether you’re expanding your treatments or seeking a refresher, our tailored training fits your needs.  Benefit from post-sale support to master your new technology. Invest in success with training that evolves with your clinic.

 

Contact our training & support team…

Training:

✉ PAM MATHARU

Technical Support:

✉ ARJAN SUDRA

 

 

Business & Marketing Support

We recognise that introducing aesthetics & cosmetics technology to your business is a significant investment. With a track record of supporting both start up and established clinics and salons, we offer comprehensive training, marketing and business support.

 

What we provide:

Ongoing Support: Your personal business mentoring and business development managers.

Marketing Material: Customised banners & posters – for outdoor marketing or Point of Sale promotions – brochures, leaflets & advert templates.

Branding / Logo Design: If you do not already have a business name / logo, we can create a professional logo and advise on an effective company name.

Website Development: We can build a professional optimised website for your new laser treatments, or we can help to update content on your existing website.

Digital Marketing: We can provide custom social media content that will ensure maximum online exposure to generate demand and new clients.

PPC Campaigns: We can implement and manage Pay Per Click / Google Ads campaigns to ensure you are targeting the correct audience.

Business Planning: Ensuring your success with tried and tested strategies & marketing plans to give you a fast return on investment.

 

Professional optimised websites

We offer all clients a professionally designed website to help them promote their new aesthetics treatments. We have a number of different website templates that we can customise to fit your business style & branding. Or we can create a completely customised website and logo for you.

Our websites will be fully SEO & mobile friendly, set up to specifically target customers in your location. Our websites also have the functionality for you to easily update information if you wish, to add photos & videos – or to create a blog & connect with social media.

If you already have a website, we can provide text, images & video content for you to promote your treatments on your own website.